Store Policies

Order Processing: Orders are typically processed within 1-3 business days for sticker items, and up to 3-5 business days for non-sticker items.

Delivery Times: Delivery times are estimates only and not guaranteed. Actual delivery times may vary based on factors such as shipping method, destination, and unforeseen circumstances.

Order Tracking: We offer an affordable untracked letter mail option for orders with flat items that fit within the envelope size and weight limit. If you prefer to have tracking, you may choose the tracked shipping option at checkout.

Returns: Unfortunately, we do not accept returns at this time. All sales are final.

Lost Packages or Damage During Shipping: While we understand the importance of receiving your order intact, we cannot be held responsible for lost packages or damage that may occur during shipping. We recommend contacting the shipping carrier for assistance.

Customs, Duties, and International Charges: Customers are responsible for any customs, duties, or international charges incurred during shipping.

Cancellations: Cancellations must be requested promptly. Once your order is processed and shipped, we are unable to cancel it.

Copyright and Ownership: All illustrations, designs, and content featured on this website are the exclusive property of Button Tale Studio unless otherwise stated. These materials are protected by copyright law, and any unauthorized use, reproduction, or distribution is strictly prohibited. By accessing or using our website, you agree not to infringe upon our intellectual property rights.

For any other inquiries, please reach out to us through our contact page.